Ethical Dilemma

Customer has clearly little knowledge of the Software. As a sales person, you advise always the solution with the best value for you own company, as the customer paid to much for the software…

1. Description of the dilemma. Light well explain why it is a problem.
2. Describe what persons and parties have an interest in the dilemma and what for them is probably the most desirable solution.
3. Evaluate the alternatives from different ethical theories. (egoism, utilitarianism, virtues, etc)
4. Evaluate what the best solution from a business perspective.
5. Indicate what you think in this case the best solution.
6. Indicate how this problem more structural, organizational measures could be solved (training, conduct, penalties, etc)
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