Hospitality, tourism and event characteristics of Four Seasons Hotel Sydney

Hospitality, tourism and event characteristics of Four Seasons Hotel Sydney

-Each student is to visit to the Hilton Hotel Sydney. You are then to develop a Tutorial Report based on this visit. You are required to identify the individual hospitality, tourism and event characteristics of the establishment or event and note how the different fields converge.

-Develop a checklist to be used to evaluate all service aspects of
the food and beverage establishment, hotel or event.
3. Visit the hotel or event as a guest/customer
4. Complete your checklist and include it in your Appendix.
5. Analyse and evaluate the individual event, hospitality and tourism characteristics of the food and beverage establishment, hotel or
event, and how the different fields converge, or otherwise, in this establishment or event.
6. Prepare a Tutorial Report of 2,000 words based on this analysis of the establishment, event or venue.
7. Give any suggestions for improvement you see necessary.
-Because this is a more informal report about your experiences, you can use personal pronouns such as ‘I’ and ‘we’.

-Please follow the format of the past paper samples, make sure you cover the following topic in your report: an executive summary, introduction, Your experience at Hilton hotel(it can be their room service, their restaurant, their counter service,etc.), Zones of tolerance, Moments of truth, Convergences of hospitality, tourism and events, Environmental sustainability, Suggestions for improvement, Conclusion and reference list. In conclusion please follow the format used in the past paper sample

 
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