ERP Implementation Failure: A Case Study

ERP Implementation Failure: A Case Study
(http://facweb.cs.depaul.edu/nsutcliffe/570-00Curr/ERP_ImplementFailure.pdf ) which details a failed project at a major soft drink bottler.

Now assume that the executives at the software bottling plant have decided to redo the ERP implementation and have asked for your advice on how to make sure this time it is successful.
Therefore this assignment is a report to the executives on how you will address the issues on employee involvement, recognition and retention, and management support for ERP through changes in leadership. In other words, how can the way that the various bottling plant leaders perform affect positively employee involvement, recognition and retention as well as management support for ERP.
Use the following as a template. ALWAYS LABEL SECTION OF YOUR RESPONSE with its number. Paper length = 5 to 8 pages with 4 outside, online references.
1. Leadership Overview by level. Brief description of leadership problems (behaviors, styles, tactics, strategies) in the first implementation at these levels:
1.1. Executive including the role of project sponsor
1.2. Line middle management (the users of the ERP system)
1.3. Project /Change management
2. Brief description of leadership’s impact on the following problems in the first implementation:
2.1. Employee involvement.
2.2. Recognition of employees
2.3. Retention of employees
2.4. Management support for ERP
3. Your response to Leadership issues enumerated in #1 above. Brief description of leadership desired (behaviors, styles, tactics, strategies) at these levels:
3.1. Executive including the role of project sponsor
3.2. Line middle management (the users of the ERP system)
3.3. Project /Change management
4. Brief description of how your new leadership will impact the following concerns:
4.1. Employee involvement.
4.2. Recognition of employees
4.3. Retention of employees
4.4. Management support for ERP
4.5. Now describe the potential problems that must be overcome when implementing your leadership plan.
5. Conclusion.
5.1. Prioritize the importance of the actions detailed in #4 from most to least important with your reasons for the priority you gave.
5.2. Describe the mechanism for monitoring the progress on leadership responses detailed in #4; that is, who will be coordinating/monitoring the progress of the concerns (employee involvement, employee recognition, employee retention, ERP management support) and how each concern’s progress is measured.
6. References. 4 minimum.

 
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