Business Management- Answer two Ethical Dilemna Questions and 6 Discussion

Business Management- Answer two Ethical Dilemna Questions and 6 Discussion Questions

Chapter 16:
1. Please read and respond to the ethical dilemma, “To Renege or Not to Renege?,” on page 549 which is attached to this order.

2. Please respond to the following questions with short answers (no more than 1 paragraph)
1. In response to security threats in today’s world, the U.S. government federalized airport security workers. Many argued that simply making screeners federal workers would not solve the root problem; bored, low-paid, and poorly trained security workers have little motivation to be vigilant. How might these employees be motivated to provide the security that travel threats now demand?
2. According to surveys, Gen-Y employees are the most disengaged of all workers, and 62% of employees under the age of 25 say they are unhappy with their jobs. What might be some reasons for this high level of dissatisfaction and disengagement among young people? As a manager, how might you enhance satisfaction and engagement for young employees?
3. How can empowerment lead to higher motivation of employees? Could a manager’s empowerment efforts sometimes contribute to de-motivation as well? Discuss.

Chapter 17
1. Please read and respond to the ethical dilemma, “On Trial,” on pages 550-1 which I have attached to this order.

2. Please respond to the following questions with short answers (no more than 1 paragraph)
1. Lee’s Garage is an internal Wal-Mart Web site that CEO H. Lee Scott uses to communicate with the company’s 1.5 million U.S. employees. A public relations associate screens employee questions and Scott dictates his responses to an aide, who then posts them on the Web. What would you predict are the advantages and potential problems to this method of upper-level management’s connecting with employees?
2. Some senior managers believe they should rely on written information and computer reports because these yield more accurate data than do face-to-face communications. Do you agree? Why or why not?
3. Assume you manage a small online business that sells herbal supplements. Without your knowledge, a disgruntled employee has posted damaging information about your company in the company’s blog, including false information about dangerous ingredients in your best-selling supplement. What specific steps would you take to minimize the risk of this crisis?

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