Choose one of the assignment topics below prepare an individual report.

Be sure to use the course document Web site helpers provide as a guide. At a minimum be sure you include the following:
1. Cover page
2. Abstract
3. Table of Contents
4. Introduction
5. Findings
6. Recommendations
7. Conclusion
8. Appendices (if necessary)
9. Bibliography
Report Assignment Choices (Be sure to cite any in-paper sources using MLA format.)
1. Your company’s managers have been thinking about purchasing software that will help it track revenue transactions involving payouts to several parties. Find out what kind of software is available, develop criteria for evaluating the options you find, and offer your managers recommendations. In other words, is it worth it to purchase this type of software at all? If so, which is the best choice?
2. Because you feel you could be more productive working at home than in the office, you prepare a proposal that would allow you to telecommute. Because no one in your company has yet been allowed to telecommute, you decide to suggest a telecommuting pilot program. Naturally, guidelines, rules, and expectations will have to be established. Volunteer to help to develop them. Be sure to cite all the benefits to the employer. Numerous online articles are available to provide ammunition. Prepare a schedule explaining exactly what days you would work at home. Instead of discussing staffing, discuss your work space, explaining what you have done to make telecommuting succeed. Instead of discussing budget, you might include a section on costs. If you need the company to provide you with equipment, spell it out. Be aware, though, that your proposal is likely to be more successful if you can do your at-home work without costing the company much.
3. Your company’s managers haven’t been satisfied lately with the quality of some new employees. They believe that the hiring process may be the reason, and they’ve asked the HR department to recommend a set of criteria for cover letters and résumés. You have been chosen for the job. You will accomplish this through interviews with and surveys of recruiters from companies similar to yours.
4. Although many of the salespeople who work in your company use laptops, they’ve asked you to investigate the benefits of Web-accessible cell phones. Salespeople contend that the portability of these phones, in addition to their ability to access the Web, makes them an ideal sales tool. After you investigate the benefits of these phones, you decide to compare the top three or four phones offered using the following criteria: price, network, band/mode, weight/size, screen size, battery life, ringer options, and extras included. Which phone would be best for your salespeople?
5. The computer lab manager in your business school has chosen you to write a report that assesses the pros and cons of a Unix-based versus an NT-based networking system. Besides the costs involved, she wants you to look at compatibility issues, long-term trends, training provided, and usability. She also wants you to recommend the best system for the lab’s needs.
6. You run a small business, and you’ve been hearing a lot about the importance of “personalized customer service.” You’re not sure what this means, or whether it will increase your business, but you want to find out more. First, what is personalized customer service? How do other businesses provide this? How have other businesses profited from this? Are there hidden costs? In a nutshell, is it worth it?
7. According to a recent survey of more than 2,300 workers by KPMG LLP, illegal or unethical behavior in the workplace has soared. More than three fourths of those surveyed said they had observed unethical behavior, including deceptive sales practices, unsafe working conditions, mishandling proprietary or confidential information, discrimination, and sexual harassment (Allesandra Losciale, Newsday). What are corporations doing to address these issues? Aside from the strict penalties for corporate crime, what effect does ignoring these problems have on employee retention, for example? What can corporations do to ensure an ethical workplace?

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