Complaint letter
Complaint letter
A few weeks ago you ordered a set of expensive dishes, but when it arrived the plates were shattered into several small pieces. It appeared that the box was dropped during transportation. Write a complaint letter to the person responsible for the sale and ask for a replacement. Note that your tone should not be aggressive or insulting.
To write a complaint letter, you should:
1. State the reason why you are writing.
2. Indicate the date of purchase.
3. Provide all the necessary details about the set of dishes you ordered (the quantity of plates, color, and price).
4. Explain the problem and suggest how it can be resolved: ask for a replacement.
5. Set a time limit you are ready to wait for the resolution of the problem and leave your contacts.
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