Management report

Management report
(a) Identify objectively the nature of the problem/opportunity facing an organisation
(b) Apply a range of qualitative and quantitative problem solving techniques to reach reasoned and balanced recommendations about operational activities

You must chose one (1) of the following statements open statements (A, B, C or D) and analyse it using the 7 stage Checkland Soft Systems Methodology (SSM) Mode 1 OR the practitioner based Mode 2 method (this would be your choice if for example you were analysing an organisation you work for).
A) ?The University wishes to increase the value of its degrees to its students?
OR
B) ?Employers would like to improve the value of their employees work contribution?
OR
C) ?The Business School is seeking to improve student quality on its degree programmes?
OR
D) ?An organisation that you are familiar with, is seeking to improve its reputation?.
You can use the original Checkland constructions and mnemonics (CATWOE) or the Midgely & Reynolds (2001) mnemonic (BATWOVE) as appropriate, for either Mode 1 or Mode 2.
In ALL CASES, you MUST state your interpretation of PEArL (Stowell, 2009) and your FMA (Checkland & Howell, 1985) to help validate your research and provide a framework through which other researchers/readers could seek to replicate your work.

Remember that PEArL refers to explicitly identifying the conduct of your research the following:
P ? Participants ? who was involved/why/for what reason and who was excluded in your research activity?
E ? Engagement ? how will the P(participants) engage in your research? Will you interview them? Observe them? What are the external factors shaping engagement? A ? Authority ? what is the ?power? associated with P? (resources? Reputation? Voice? Charisma? etc). Are there any external influences (e.g. political) that are directing the importance and influence of the P? Are some methods of E better than others because of different types of authority (i.e. do the P have internal and external recognition)?
r ? relationships ? How are P managed and by whom? What is the nature of the social relationships (including professional) between the P?
L ? Learning ? what are the intended and actual outcomes of the(your) intervention? What is the manager-as-analyst view of how this is/was (the outcome of the research) achieved and who has ownership of these outcomes?
As SSM is a subjective form of analysis, it is also important to convey to the reader of your work, what both of knowledge you (as the researcher) brought to the problem you were analysing. We can use Checkland and Howell?s FMA concept to address this need. This refers to stating the (F) framework of ideas that you have used in your work, what the (M)methodology of enquiry used in your work was and what the (A)areas for concern are within the focus of your work. Stating these guiding framework elements, will make it clearer for a reviewer of the work and aid in its recoverability and replicability.
In short ? include in your report a discussion on both PEArL and FMA.
Word count for this submission is 2500 words. It is expected that you will evidence your awareness of the literature and best practice in other areas of management decision making within this assessment, to support your discussions about how individuals and groups make decisions within your chosen problem statement context.

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