ERP CRM SCM

You have been recruited by a local chamber of commerce with the express task of explaining
to the local business community as to the nature of the technologies listed to below.
i) Enterprise Resource Planning Systems (ERP)
ii)    Customer Relationship Management Systems (CRM)
iii)    Supply Chain Management Systems (SCM)
iv)    Cloud Technology
You  are  required  to  write  a  report  in  the  form  of  a  critical  review  evaluating  the  nature  of
such  technologies.  The  report  should  also  be  structured  wherein  the  following  aspects  are
considered in the event of the organisation choosing to adopt any of these technologies:
a) The business case for such technologies.
b) The  potential  security  threats/risks  that  can  be  encountered  when  employing  or
implementing such technologies.
c) The  potential  role  of  change  management  should  an  organisation/user  decide  to
adopt an ERP and/or a CRM or SCM.

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