Discuss the functions that are served by the informal organisation.

Discuss the functions that are served by the informal organisation.
Paper instructions:
A good approach to answering this part would be to use the points listed
in the section on the informal organisation in Mullins
Namely, the functions of an informal organisation include:
• provides satisfaction of members’ social needs, a sense of personal
identity and belonging
• provides additional channels of communication – e.g. grapevine
• provides a means of motivation
• provides a feeling of stability and security
• can provide a means of highlighting deficiencies and weaknesses in
the formal organisation.
A good answer would highlight and discuss, with examples, about four point.

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