Employment

Employment

Paper instructions:
Job Position: Police Service Specialist

1. a. Describe how you have built positive rapport with a customer base, including examples of specific interactions (Employed by Subway and get to know customers on a first name basis, know their orders thus expediting the ordering process)(General response is acceptable, applicable to the food industry)(3 paragraphs)

b. Explain how you would build effective rapport with our local community during your first six months of employment.(Universal response is acceptable i.e. Meet with key community members, find out the issues in the community, etc.) (1 page)

2. Describe a time demonstrating your use of tact and judgment in resolving a stressful or sensitive situation. What was the result. (Trained new management using tact to explain a error which was performed by the manager in trainee, when I was the subordinate. Resulted in the new manager successfully being able to perform their duties)(1 paragraph)

3. Explain your previous experience in assisting customers/public with resolving an issue. Include how you identified the issue and steps you took to resolve it. What was the outcome. (Feel free to be creative as long it applies to the food industry (Subway)(2 paragraphs)

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