Business cases
Business cases
1st case
The seventh case assignment is due on 1/23. Read The Ritz-Carlton Hotel Company. Be prepared for class discussion. Submit a report addressing the following:
1. Discuss the strategic model of The Ritz-Carlton. Who does The Ritz-Carlton compete with in Chicago?
2. Discuss operations at The Ritz-Carlton. In particular, analyze the hotel-opening process and potential improvements to it.
3. UpdateTheRitz-Carltonstory.
2nd case
1.DescribethehistoryofZappos.
2.What are the 3 C’s of Zappos? Discuss each one.
3.Based on the information in the case, what growth recommendations would you make for Zappos?
4.Update the Zappos story.
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