Emergency Department Bottleneck Proposal

Emergency Department Bottleneck Proposal
Read the Emergency Department Bottleneck scenario. Write a work plan in which the team assumes the role of the leader of this process. Do the following:

• Explain the purpose of the process improvement proposal.
• Choose a process improvement method to identify the bottleneck and improve one aspect of the current process

Emergency Department Bottleneck Scenario

Middletown Hospital is a 200-bed general not-for-profit hospital. The hospital has a 20-bed Emergency Department (ED). It averages 100 patients per day. The CEO of the hospital has been receiving numerous complaints about long waits for care and poor service. Upon analysis, the vast majority of those complaints come from patients seen between 6 p.m. and 10 p.m.

The CEO calls a meeting with the administrators of the ED. He wants this problem corrected. The ED administrative staff tells him the problem is volume. Over 70% of all admissions check in between 6 p.m. and 9 p.m. The ED is reaching peak volume when all the other services in the hospital are in the after-hours mode.

The CEO authorizes a Six Sigma Team to analyze root cause and provide recommendations for improvement.

Read the Emergency Department Bottleneck scenario. Write a work plan in which the team assumes the role of the leader of this process. Do the following:

• Explain the purpose of the process improvement proposal.
• Choose a process improvement method to identify the bottleneck and improve one aspect of the current process
ORDER THIS ESSAY HERE NOW AND GET A DISCOUNT !!!

You can place an order similar to this with us. You are assured of an authentic custom paper delivered within the given deadline besides our 24/7 customer support all through.