Financial service management

A. Reflective Report:

Please reflect on your developed skills, practices and knowledge whilst studying the module, individually or working in a group.

This assessment requires completing a self-appraisal audit of your knowledge, skills, qualities and experience relevant to this module under the five headings given below. The word count should be around 200 and no more than 250 words for each of the sections. The total words should not exceed 1000. You should clearly demonstrate critical self-reflection and include the following:
• Defining each of the four section
• a self-analysis of your previous and current ability in the areas covered, referring to your experience and performance as a team member and working individually
• demonstrate awareness of the relevance to progression through the module and your personal development overall
• identification of your strengths and weaknesses in these areas with justifying evidence. For example explaining how you know you are good at something or why you need to improve
• action planning on how you intend to progress and improve skills

1. Understanding success, consider some or all of the following:
? understanding your own personal approaches to success
? gaining inspiration from others or situations
? using personal values to inspire you
? being aware of what success is
? co-ordinating your efforts to achieve
Reflect on your current experience in this area, your strengths and weaknesses and include action planning for how you plan to develop the areas where you believe you need to improve. (no more than 200 words).
2. People skills, consider some or all of the following particularly in relation to preparing for the group presentation:
? developing rapport with others
? listening skilfully
? developing mutual trust
? contributing to teamwork
? offering constructive criticism
? receiving criticism with openness
? being assertive
? dealing with difficult people
? negotiating
? leadership
Reflect on your current experience in this area, your strengths and weaknesses and include action planning for how you plan to develop the areas where you believe you need to improve. (no more than 200 words).
3. Creative thinking, consider some or all of the following:
? using your brain effectively to improve performance
? developing confidence in personal creativity
? using creative thinking strategies
? creative problem-solving
? generating ideas
? creativity and risk-taking
Reflect on your current experience in this area, your strengths and weaknesses and include action planning for how you plan to develop the areas where you believe you need to improve. (no more than 200 words).
4. Problem solving and task management, consider some or all of the following:
? elaborating a problem
? basic approaches to problem-solving
? applying strategy to complex problems
? identifying solutions to problems
? drawing up an action plan and becoming a good self-starter
? following through an action plan
? managing tasks or managing projects successfully
? finishing jobs
? evaluating personal competitiveness
Reflect on your current experience in this area, your strengths and weaknesses and include action planning for how you plan to develop the areas where you believe you need to improve. (no more than 250 words).
5. Self-management, consider some or all of the following:
? using your life story to understand yourself better
? making the best use of learning styles, habits and preferences
? applying areas of personal expertise to new problems
? evaluating your own emotional intelligence
? managing change, confusion and uncertainty
? identifying barriers to personal success
? developing constructive attitudes to achieve personal goals
? managing procrastination
Reflect on your current experience in this area, your strengths and weaknesses and include action planning for how you plan to develop the areas where you believe you need to improve. (no more than 200 words).

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