Follow-up letter
Follow-up letter
You work in a company that sells cars. Your task is to write to the customer a follow-up letter after a sale and offer service. When writing the letter, you are supposed to congratulate a customer on an excellent personal choice and invite them to visit your new fully automated workshop for fast and reliable service where the maintenance of the cars is scheduled. Mention that you will send them regular updates and give advice on how to keep the car in good condition.
To write a follow-up letter, you should:
1. Briefly introduce yourself.
2. Explain the reason why you are writing.
3. Thank the customer for their purchase and list the advantages of the selected vehicle again.
4. Inform the customer about the opening of a new workshop and recommend to visit it.
5. Leave your email in case of inquiries and valuable suggestions.
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