IKEA management and customer services

Assignment Requirements

Student ID and Name:
Individual Assignment (30%) Unit Code and Description:
MGT102 Management Principles
Date:
Assignment:
Research Report Grade: /
Marking Criteria
Lecturer Comments: Total Mark
Student Allocation
• Title page
• Executive Summary- aim, outline, key findings
• Contents Page
15
Introduction
(describing the purpose, scope of the report and background of the organisation, limitations and assumptions if appropriate)

10
Methodology (how did you collect your information)
10
Results (what did you find, what are the major results)
15
Discussion of results (evaluating the organisation in relation to the issues and linking this to relevant management theories and best practice)
15
Recommendations 15
Concluding paragraph 10
References (in-text citations and reference list, Harvard style)
10
Appendices (included any tools which assisted you with your research-surveys, tables, graphs)

Total Mark 100 /100

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