Inside the People Business at Finagle a Bagel

Assignment Requirements

View the video case study: https://www.youtube.com/watch?v=_xJPch0xfzg&feature=youtu.be

Answer the following questions:
1.What challenges do employees of Finagle a Bagel face? How are their challenges different from other small businesses?
2.Describe the recruiting efforts that Finagle a Bagel runs: How do they compare with the interviewing techniques described in the chapter?
3.How does the company’s approach to compensating and motivating its store managers compare with franchisees or independent business owners?
4.Can the love of bagels be considered a BFOQ (Bona Fide Occupational Qualification) in the hiring process?
5.How is Finagle a Bagel’s competitive advantage built on employees?
6.What did you learn from this story?

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