Instructions: You have been hired by the XYZ Company as a conflict-resolution co
Instructions: You have been hired by the XYZ Company as a conflict-resolution consultant. The company has just taken on a global flavor through a merger with a foreign firm. In addition they are experiencing an unusual number of employee grievances. HR has also noted an unusual number of interpersonal squabbles between co-workers and a recent employee survey showed that many workers felt that there was inequitable treatment among the employees in their departments. What are the underlying sources of this conflict? What cultural or diversity issues may be contributing to the conflict? What additional information would you want to have to thoroughly address these problems? What method or system would you recommend to address these problems and why? In responding you must cite a minimum of three sources one of which may be your course textbook. The others must be a scholarly journal or credible news source within the past 24 months.
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