IT Leader chapters 13 & 14

1. How would you respond to Bernie Ruben’s 3 questions about emerging technologies?

2. Barton spends much of his time “fighting fires”, much as Davies did. Can he fix this or is this inevitable
at IVK?

3. A look at emerging technologies suggest that folks in your generation might work differently from the way
folks in my generation have. What do you anticipate in the way of IT-based changes in your working life?

4. Which vendor, contract structure and service delivery model should IVK choose?

5. What does “control” mean to a company like IVK when it comes to outsourcing partnerships?

6. Do the collaborative advantages of “Web 2.0” technologies outway the security risks when they’re used in an
organizational setting?
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