Managenent and theory

Managenent and theory
Final assessment
BSBLED501A Develop a workplace
learning environment
This assessment activity is designed to gather evidence of your competence
in regard to the elements and performance criteria in the module
BSBLED501A Develop a workplace learning environment.
Specifically, you must provide evidence that you are competent to:
? Develop methods for reviewing performance development needs, and techniques for providing feedback on those needs
? Develop models for professional development
? Discover options available for professional development
? Have knowledge of relationship management required to achieve a learning environment
There are two tasks to be completed for assessment:
? Part 1 Short answer questions
? Part 2 Comprising three tasks (training needs analysis, learning plan
and short report)
The completed assessment activity should be emailed to your
trainer for assessment.
Resources:
The following resources are suggested to assist you to gain the skills and knowledge required in this unit.
? Management, theory and practice 4th edition by Kris Cole-
Chapter 26 – page 912 – Encouraging a learning environment
and developing employees
? You should use the Internet to search for relevant publications
including journals and electronic books.

Part 1 Short answer questions
Instructions:
Part one includes 9 short answer questions. The length of individual responses will vary;
however, you should provide sufficient to demonstrate to your assessor that you are
competent to develop strategies to facilitate and promote learning, and to monitor and improve learning performance.
You may base your response on your current workplace or another organisation that you
are familiar with. Remember that you may contact your trainer/supervisor to clarify any
aspect of the assessment activity.

Question 1
Outline the relationships that are needed to develop to promote a learning environment.

 

 

 

Question 2
Describe the key characteristics of adult learners.(Refer to page 957)

 

 

 

 

Question 3
What qualities or experience would you look for in a potential mentor (See page 947,948)

 

 

 

 

Question 4
You have been asked to coordinate a workshop to promote sustainable work practices for all employees in a medium-sized organisation.(Refer to page 929 in text book).
Describe the consultation processes you would use:
a) To ensure the commitment and support of other supervisors and managers to the program.

 

 

 

b) To achieve maximum participation of employees.

 

 

 

 

 
Question 5
What contribution can a manager or team leader make to the development of a workplace learning culture? (Refer to pages 929 &930).

 

 

 

 
Question 6
Provide an example of a problem that could arise when you are coordinating an off-site learning activity for improving workplace communication. Describe how you would address this problem.

 
Question 7
You have organised for a workplace health and safety specialist to deliver a one-day senior first aid course for staff. How would you monitor and review the effectiveness of this workplace learning activity?(Pages 956-957 are relevant)

 

 
Question 8
What records would recommend that an organisation maintain in regard to learning
and development.

 

 
Question 9
How would you determine whether structured learning or workplace learning is the most appropriate method for addressing a specific learning need?(Check page 937 in the textbook).

Part 2 Planning and implementing learning activities
Instructions:
You are to select an organisation (or a section or department of an organisation) you
are familiar with and consider how you would lead the development of a workplace learning environment.
You will begin by conducting a training needs analysis to identify the learning needs
of individuals in the workplace.
You will prepare a learning plan that describes the various formal and informal
learning opportunities that address the learning needs identified on the
Training Needs Analysis (TNA).
Finally, you will use feedback to monitor and improve learning effectiveness.
Task 1 – Training Needs Analysis
Undertake a Training Needs Analysis (TNA) using the form or template that is used
in your workplace for this purpose or the form available from the
Origin HR Online Learning System.(Relevant pages are 933 and 934. Check out the example on page 936)
Task 2 – Learning Plan
Prepare a learning plan that addresses the individual learning needs identified on
the TNA. You may use the learning plan format implemented in your workplace
or the form available from the Origin HR Online Learning System.(See page 953)
It is important that you complete each of the following sections to ensure that you
provide quality evidence of your competence for this module.
? Describe formal and informal learning opportunities (this could include coaching, mentoring, job rotation, online or blended learning, formal training courses,
on-the-job training, in-house training)
? Outline the various workplace policies and procedures that are relevant to the
plan (for example, access and equity, support of employees with language, literacy
and numeracy issues, study leave and assistance with the costs of training)
? Identify the parties responsible for delivering training and development
(including specialists and Registered Training Organisations)
? Summarise the records and reports that will be completed as evidence the training and development has been undertaken
Task 3 – Short report
Write a short report that explains how you will monitor and improve learning effectiveness. You will need to discuss how you will gather feedback following learning
and development and how you would use this information to improve training and development activities. You should also describe how you would recognise workplace achievement (this could include awards, certificates or celebrations).
Your report should be in a format that would be appropriate to present to your
senior manager or the Human Resources Manager in your workplace. Your
trainer/assessor will be able to give you information regarding the presentation of
business reports if necessary.( Check out page 955 as a starting point)
You can expect that your completed report will include approximately 1000-1500 words.

Email to assessor
If you have completed assessments tasks 1 and 2 for this module, it is now time
to email them to your assessor.

Please make sure the email includes:
1. Your name
2. Your company’s name
3. Your trainer’s name

Remember to attach:
Item Attached ?
Part 1 Short answer questions ?
Task 1 Training needs analysis ?
Task 2 Learning plan ?
Task 3 Short report ?

 

 

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