portfolio of advice

produce a portfolio of advice, based on the following information.

Your group has set up a business making cakes. Unfortunately, a consumer, Mrs. Harridan has purchased one of your
cakes, and fed it to her children, who have now suffered food poisoning. This is because it appears that mouse
droppings had found their way into the cake at the point of production.

Mrs Harridan is furious and seeks compensation from your firm, having received advice that she should be able to
expect between £10,000 to £20,000.

how might your group seek to resolve this dispute without having to go to court. Discuss the advantages and
disadvantages of both litigation and ADR, using statute and/or case law to support your answer.

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