“The British Airways Swipe Card Debacle”
“The British Airways Swipe Card Debacle”
“The British Airways Swipe Card Debacle”
Write a one (1) page paper which addresses the following questions below. Each question must be placed as a Section Heading Topic within the paper (for example: Question #1, would be the topic and below the topic in a separate paragraph would follow the response to the question)
1. From the change perspective of organizational development, sense-making, change management, contingency, and processual, identify the key issues to understanding the wildcat strike.
2. What lessons can be learned to be sure British Airways avoids a similar situation in the future?
3. Discuss the change perspective that provides the best way of understanding the swipe card issue.
4. What broad conclusions emerge from this analysis?
5. Include three (3) external peer-reviewed sources from the last five (5) years to support the content of the paper (i.e. E-journals, Academic journals, Harvard Peer Review Journals, Journal of Management, etc.,) to support your position
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