Write 2 (two) separate employee reference letter from two different jobs listed on the resume. Chose any one out of the list.

Write 2 separate reference letter about 1 page each, as if you were the persons boss. Please use the following resume and chose a separate Job for each letter. I need 2 separate letters from two different bosses. Please to include 

First Paragraph
Explain how you know the person you are recommending, how long you have known them, and why you are qualified to provide a reference for them.

Second Paragraph
Explain why the person you are recommending is qualified, what they can contribute, and why you are providing a reference letter. Be sure to use specific examples to speak to their qualifications.

Third Paragraph
Provide a brief summary of why you are recommending the person. State that you “recommend without reservation” or “strongly recommend” the person or something similar.

Conclusion
Offer to provide more information and include your phone number.

Signature
End your letter with a closing, following by your signature.

Resume 

Dependable and Loyal. Extremely passionate about behavioral health and substance abuse treatment with a proven track record of growing programs and client census. Highly motivated professional with over ten years’ experience in and Substance Abuse Treatment. Strategic and creative thinker with a successful background in developing, managing, and maximizing profitability in the consumer industry. 

Achievement: It is oriented with a high-stress tolerance, organized, personable, enthusiastic, self-motivated leader who can comprehend and manage multiple details while focusing on the overall picture. Able to perform effectively in a “time is of the essence” environment.

Qualifications 

• Works well independently and as part of a team
• Ability to create Profit and Loss reports
• Intake / Admissions Specialist
• Bachelors in psychology 
• Six years of Executive Leadership
• Track record of growing two different Substance abuse treatment facilities from “the ground up.”
• Experience with health Insurance / billing / contracts Utilization Reviews, verifications / collections
• Motivational interviewing and counseling skills / Ability to build strong teams
• Experienced in areas of substance abuse, relapse prevention, and extended care
• Excellent sales, marketing, and customer service skills 
• Advanced computer experience 
• Excellent interpersonal, communication, and supervisory skills
• Highly creative and methodical problem solver with strong organizational skills 
• Uses appropriate screening instruments to screen for trauma and any other identified or potential therapeutic concern.   

Employment 

Counselor Intern 3/2021 to Current Confianza Health

• Facilitates therapeutically sound treatment in accordance with diagnosis and treatment plan
• Engages in trainings and supervision as assigned both for self and development of others
• Prepares session note regarding the assessment session 
• Discusses suspected need to update/change diagnosis and treatment plan with clinical supervisor, as needed
• Discusses suspected need to update/change diagnosis and treatment plan with clinical supervisor, as needed
• Coordinates treatment with other therapists and providers, internal and external involved in case as appropriate (group, other family members, other services) Seeks/works with care coordinator to identify appropriate outside sources to aid clients with impact issues that are outside the realm of the agency operation

Counselor Intern 4/2021 to 2/2022 Lifeline Professional Counseling Services

• Reviews case file from referring agency when applicable 
• Uses appropriate screening instruments to screen for trauma and any other identified or potential therapeutic concern.   
• Completes a full bio-psycho-soc assessment 
• Prepares an initial treatment plan in accordance with the information in the assessment and diagnosis, upon meeting tiered training criteria 
• Advises client, therapist, and referring agency (when applicable) of the therapist assignment 
• Individual Therapy Activities 
• Contacts and documents each contact with assigned clients to schedule individual sessions 
• Facilitates therapeutically sound treatment in accordance with diagnosis and treatment plan
• Discusses suspected need to update/change diagnosis and treatment plan with clinical supervisor, as neede
• Prepares monthly summary on each client for referring agency when appropriate 
• Reports to primary therapist and referring agency regarding unsuccessful attempts to engage the client in treatment when appropriate 
•  Prepares session notes on each client for each session in a timely manner 
• Coordinates treatment with other therapists and providers, internal and external involved in case as appropriate (group, other family members, other services) Seeks/works with care coordinator to identify appropriate outside sources to aid clients with impact issues that are outside the realm of the agency operation 
• Follows up on missed appointments with client and referring agency (when appropriate) and documents communication 
• Prepares discharge paperwork 
• Engages in trainings and supervision as assigned both for self and development of others

Admissions Counselor 2/2021 to 9/2021 Landmark Recovery

• Qualifies leads by gathering clinical and insurance data to ensure appropriateness
•  Serves as brand ambassador to potential patients by promoting program, highlighting key features, and conducting tours of the facility, as appropriate
• Verifies insurance benefits and completes net pricing information to present to patients
• Works aggressively to close leads in a timely fashion to improve census
• Ensures out of pocket expenses are collected at time of admission or that acceptable promissory notes have been signed
• Completes initial paperwork with admissions
• Communicates all admission information to appropriate staff
• Works with Administrator and, as appropriate, Director of Business Development to generate quarterly Strategic Marketing Plan for the facility
•  Tracks all leads and pre-admission information in CRM tool
• Compiles marketing and admissions data in accordance with facility reporting guidelines
• Serves as Admissions on Call as assigned by supervisor

Chief Executive Officer 1/1/2015 to 2/2/2020 Von Phister L.L.C.

• Owns responsibility for the day-to-day management and optimization of the ecosystem controlling the display of content and pricing for hotels and vacation rentals.
• Analyze supplier feeds to ensure we have the best possible rates and inventory, providing supplier relations with feedback when needed on how to improve.
• Drive ongoing analysis to determine the optimal sort order and display to maximize revenue and savings per search session for online bookings.
• Drive ongoing analysis to determine the pricing and revenue management strategy that best maximizes revenue and savings per search session for online bookings.
• Manages processes and teams responsible for the optimization of base rules and static content like location definition, hotel unification, room category unification, images, descriptive content, and ratings
• Provides critical insights about the needs and desires of customers.
• Represents the product and seeks to understand the user experience and performance trends that affect the business.
• Determines business opportunities to improve our technology solutions, including the determination of potential business value.
• Subject matter expert related to client-specific product offerings, business models, performance statistics, and dependencies to support any product development initiatives.
• Stays informed on trends and opportunities in the competitive market.
• Dialogues with teams across the organization to ensure that the business strategy is represented.
• Partners with the data team to provide business needs for improved reporting tools for the Stays product
• Guides the marketing teams on the best possible products and price points for marketing opportunities
• Supports the service delivery team with analysis and insight on how to improve better the solution for agents, both on the sales and customer service side
• Works with the account management and business development teams as needed to support opportunities to support our clients and new business opportunities

Executive Director 4/2010 to 9/2013 The River Source 

• Provide Leadership and supervision
• Supervise all departments directors and maintain supervisory authority over staff members assigned to those departments
• Positively influence marketing, community, and outreach relationships and plans to achieve revenue, census, and growth target.
• Management of patient behavior 
• Work with department directors to determine optimal staffing requirements.
• Ensure plans of correction, licensing deficiencies, and grievances are addressed as required by the states licensing agency promptly.
• Maintains the daily patient schedule
• Supervises patient participation in the program and assist patients in benefiting from program services through the use of appropriate crisis prevention and de-escalation skills 
• Supervised the documents each shift on patient behavior and participation in programming and communicates pertinent patient information across shifts to other members of the multidisciplinary treatment team  
• Manage Accounts Receivable and Payable 
• Meet or exceed all regulatory requirements (federal, state, and local agencies), i.e., health department, environment apartment food services.
• Meet the needs of clients and family membersproductive and positive interactions.
• Oversee local marketing. 2 to 5 marketing visits per week with interventionist hospital case managers and social workers 
• Lead a minimum of two staff meetings per week. 
• Manage staff doctors, therapist, and behavioral health professionals 
• Billing Services
  • Verification of Benefits
  • Utilization Review
  • Billing and Collections
  • Reimbursement Negotiations
  • Appeals
  • Patient Responsibility and collections

Director of admissions 1/2008 to 4/2010 Women In New Recovery 

• Marketing and sales 
• Assessments and Referrals 
• Intakes Discharges 
• Collections and Financial Matters 

Extended Care Program Manager 1/2007 to 9/2008 Women In New Recovery 

• Developed program and started up New Extended Care
• Create a weekly schedule and supervise facilitators
• Organized directed and coordinated the operations of the WINR extended care residential women’s recovery program and residence capacity of 40 beds and three houses in Mesa, Arizona 
• Oversaw compliance with the guidelines and operated the program with an approved agency budget

Achievers program manager 8/2006 to 9/2007 Women In New Recovery 

• Co-Occurring specialist 
• Developed case plans 
• HMI a certified user 

WINR and kids program manager 8/2006 to 9/2007 

• 14-month inpatient residential drug and alcohol treatment for pre-and postpartum women with their children
• Responsible for 6 to 10 patients at a time, writing treatment plans, obtaining housing, education employment, and outpatient treatment, and conducting monthly family sessions 

Program Manager 8/2006 to 9/2007 Women In New Recovery 

• Organize, directed, and coordinated the operations of the WINR seven-month residential women’s recovery program and residents capacity of 70 and seven houses in Mesa, Arizona 
• Oversaw compliance with the guidelines and operate the program with an approved agency budget. Maintain contact with partners and community members relative to the service needs of WINR residents
• Maintained safety, cleanliness, and maintenance for interior and exterior of the property, which included, but was not limited to monthly, weekly and daily property inspections
• Maintained accurate client and financial records and statistics.
• Provided on-site crisis intervention
• Trained, coached, and supervise staff assistants

Education

• Grand Canyon University 5/23/2019 to current Master of Science
• Degree Clinical Mental Health Counseling
• G.P.A. 3.8
• Arizona State University 1/1/2017 to 5/6/2019 Bachelor of Arts
• Degree Psychology
• G.P.A. 3.69
• Honors Magna Cum Laude
• Chandler-Gilbert Community College 1/1/2014 to 5/1/2016 Associates in Arts
• Degree General with an emphasis in Psychology
• G.P.A. 3.8

Continuing Education 

“Leading-Edge Natural Treatments to utilize in your practice. “”Retrieving the missing pieces: A Cross-Cultural Approach to memory fragmentation.”

“The neurobiology of Misbehavior: Understanding and treating addiction, Thrill-seeking, and dry-drunk behavior.”

Utilizing the Felt Sense and Healing Depression, Anxiety, and trauma Sex Addiction in Women uncovering the secret.”

“Organizational skills customer services: it’s more than a smile,” “Supervision of direct service staff performance problems.”

 

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